Shipping Policy
1. Processing Time:
- All orders are processed within 1 business days (excluding weekends and holidays) after receiving full payment. You will receive an email notification once your order has been dispatched.
2. Shipping Costs:
- Shipping costs are calculated based on the weight of your order and the destination. The exact shipping cost will be displayed at checkout before the completion of your purchase. Standard Shipping is free when you purchase 2 or more bows and is automatically added at checkout.
3. Shipping Methods:
- We offer several shipping methods, including standard, and expedited options. The available shipping methods may vary depending on your location.
4. Domestic Shipping:
- We offer domestic shipping within the United States. Estimated delivery times and costs will be provided during the checkout process. Please contact directly at hello@jillbuckhair.com for international options.
5. Tracking Information:
- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your package using the provided tracking information.
6. Lost or Stolen Packages:
- We are not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure. If you believe your package is lost, please contact the shipping carrier to initiate a trace.
7. Holiday Shipping:
- During peak seasons and holidays, there may be delays in processing and shipping times. We appreciate your understanding during these busy periods.
8. Contact Information:
- If you have any questions or concerns about your order or our shipping policy, please contact us at hello@jillbuckhair.com